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Account Monitoring

Recon Work Across All Channels

You're Being Talked About. Worried?

Social media not only requires time and effort in creating great content, but you also need to stay on top of industry discussions, trends, and customer input. Let our expertise work for you while we monitor:

– When users say good or bad things about your company or brand
– All customer service queries and collaborate with you to respond
– Your industry discussion in order to join in and show the credibility of your brand
– Potential customers and identify people that need your product

And much more.

  • Karuna Consulting just gets it and considers themselves partners in our success.  I highly recommend them for any business in any industry that demands a... READ FULL QUOTE
    Robert Shryoc CEO
  • Karuna Consulting has been just the kind of marketing partner I was looking for. I run an Amazon marketing company and needed a partner that... READ FULL QUOTE
    Andrew Morgans Partner
  • We’ve had the opportunity to partner with the entire Karuna team on several projects and they have always delivered. The entire team is extremely knowledgeable,... READ FULL QUOTE
    Bradley Sherwood Partner

Our Approach Account Monitoring

Asking & Listening
We begin the process of social media monitoring by collaborating with you to define your audience and industry. We select various competitors to monitor, groups to join, and organizations to follow.
Strategizing & Distilling
For social media monitoring, selection of the proper keywords to monitor is very important. We select keywords to monitor that are critical to your brand and industry such as brand names, product names and descriptions, competitors, products of competitors, and industry keywords. We use these as a base to stay on top of discussions that are important to you.
Creating & Iterating
Simply tracking mentions and discussions is not enough in today's social media world, you need to be able to engage and interact. You have to show your brand's acumen and expertise. We excel at meeting your customers in their social media spaces and speaking accurately and professionally to enhance your brand.
Measuring & Analyzing
Finally, you need to be able to show your effect on the social media space. Analytics are so important in today's fast moving, digital world. We track and report on keywords, discussion pieces, and social media interaction for your brand showing you where the action is and how we can best leverage it.

Our work can speak for itself. Want to check out a cross-section of our portfolio?

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Thank you for your interest!

We'd love to share our great work in this case study, but we need to know where to send it! Please provide an email below, and we will get this over to you immediately.

  • This field is for validation purposes and should be left unchanged.